Upgrades FAQ

1. What is a Ship Upgrade?
A Ship Upgrade, also known as a Cross-Chassis Upgrade (CCU), allows you to upgrade your current ship to a higher-tier model. This process retains the value of your original ship while adding the cost difference of the new ship.
2. Is it possible to apply an upgrade to a ship purchased in-game for in-game currency (aUEC)?
No. The upgrade can only be applied to a ship that is a pledge and bought with real money or credit store. And this ship is in your hangar on the official site. Updates do not work for ships purchased in the game
3. How do I apply a Ship Upgrade?

Important! All ship upgrades are permanent. Once upgraded, a ship cannot be reverted back to its previous state. The only way to revert an upgraded ship is to potentially reclaim your pledge then buy it back. This strips all upgrades on the ship and forcefully returns the original ship with the pledge.

To apply an upgrade:

  • - Navigate to your hangar, select the upgrade pledge and click on the arrow located next to your CCU to expand its details
  • - Find the "Apply Upgrade" button and click on it.
  • - You'll be taken to a page that will show both your current ship and the ship you want to upgrade to. Confirm that the details are accurate.
  • - Click "Next" to move on to the final step.
  • - On this page, you'll have to confirm the ship you're upgrading and the ship you're getting. If everything is right, click on the "Apply Upgrade" button.

Your upgraded ship will replace the original in your hangar.

4. Will upgrading my ship affect my insurance?
Your upgraded ship will inherit the insurance terms of the original ship. However, any additional insurance you may have purchased separately will still apply.
5. Can I upgrade a ship more than once?
Yes, you can apply multiple upgrades to the same ship, progressively increasing its value and capabilities.
6. What happens to my ship’s cargo capacity after an upgrade?
The cargo capacity will adjust to reflect the new ship’s specifications. Be sure to check the stats of your new ship to understand any changes in capacity.
7. What happens to the update after it is applied?
Keep in mind that the upgrade is a one-time thing. After it is used, it changes the selected ship and is removed from your hangar